Commonly asked questions and answers for our horse float customers.
Do you offer a 7-day money back guarantee?
At Campermates we offer all our customers an industry leading money back guarantee.
If you don’t absolutely love your new Campermates float – simply let us know within 7 days and we’ll refund your complete cost – GUARANTEED * (Float must be returned clean and in original condition. Excludes on-road and any delivery and /or transport costs).
Do you offer a range of optional extras?
Yes we do. Basically, if a caravan can have it a horse float can have it!
Most optional extras are priced on our website, but if it isn’t listed, we will happily give you a customised quote.
Do you offer a warranty?
Yes! Campermates offers one-year whole warranty on some parts, five-year warranty on chassis structure. We set the standards for quality and reliability that many other Australian companies try to follow. For more details about our warranty policies, please contact us and we will send you the warranty T&C documents via email.
Do you offer any special deals on horse float finance?
Yes! Campermates Horse Floats has partnered up with industry leading experts iCREDIT. iCREDIT aims to understand your requirements and objectives to deliver an affordable loan solution while delivering the highest level of personal service efficiently, honourably & impartially. Their business is based on exploring every avenue to help you ultimately gain the best possible answer for your Campermates Float purchase.
To find out more contact us or call us now on 03 8375 1888.
Where are the floats made?
Our particular builder is situated offshore, in China. This decision was made in order to be able to offer you a hi-spec float, together with maintaining the highest of quality. Please remember to do your research before buying a float, whether the float is locally made or imported.
However, we service all of Australian with our quality designs. As a matter of fact if you have come to us looking for horse floats you have come to the right place because we can help you pick the right float for your needs.